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Jurisdiction overall stability
The NSOPW site does not store sex offender information. Instead, when a search is done on the NSOPW site it contacts all jurisdictions (states, tribes, territories and the District of Columbia) to retrieve their sex offender information. Jurisdictions provide a web service for NSOPW to use when a search is performed so anything that prevents access to the web service causes the jurisdiction to be listed as offline. Due to this structure it is very susceptible to jurisdictions being offline due to internet service outages, hardware failures, application failures, scheduled maintenance, etc. at the jurisdictions.
We currently have around 180 separate jurisdictions connecting to NSOPW, most of which are very stable and are hardly ever offline. There are a few jurisdictions that have been problematic lately, but other than alerting them of their outage, which we do as soon as they go offline, there is nothing else we can do to get them back online. Another issue that we have been working through is that most state agency’s budgets are stretched incredibly thin and while they need upgrades performed to their hardware or software, they cannot afford to do so at this time. Trying to keep antiquated and outdated equipment running raises the possibility of failure substantially.
When a jurisdiction is offline, one option is to go directly to the jurisdictions public site to search their information. The registry sites for all jurisdictions are listed at https://www.nsopw.gov/en/Registry/allregistries.
We apologize for jurisdictions being unavailable and we assure you that we do everything in our power to keep jurisdictions online and restore them when they are offline.
Sincerely,
NSOPW.gov Technical Support
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